In partnership with Mile High United Way, the Colorado State Emergency Operations Center launched 2-1-1 Colorado to connect residents with human service resources during the COVID-19 pandemic.

The service can be reached by visiting, calling 211 or texting one’s zip code to 898-211. It can be reached toll-free by calling 866-760-6489. Residents should not call 911 for COVID-19 questions unless it is a medical emergency.

Due to high demand for information, callers may experience wait times. 2-1-1 Colorado is hiring additional help to mitigate this issue.

Operators are available from 8 a.m. to 5 p.m. Monday through Friday. Calls are confidential and multilingual. Operators have access to a language translation service to accommodate more than 170 languages.

More than 7,500 resources are available for the following services:

• Housing, including shelters and transitional services.

• Rent and utility assistance.

• How to apply for SNAP benefits via phone.

• Child care.

• Food.

• Transportation

• Personal and household needs.

• Mental health and substance abuse assistance.

• Employment.

• Education.

• Medical and dental clinics.

• Other government and economic services.

The service works in conjunction with the Colorado Health Emergency Line for the Public, a toll-free hotline for updated public health information. Available information includes the number of COVID-19 cases in Colorado, list of symptoms and how people can protect themselves. It can be reached by calling 303-389-1687 or 877-462-2911.

From our sister paper The Mountain Mail at

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